Audioengine 5 Warranty

All Audioengine speakers and electronics have a 3-year warranty on parts and labor from the date of purchase. Your warranty is automatic, so there is no need to register.

What is covered
All defective parts or faulty workmanship.

What is not covered
The warranty does not cover damage caused by accident, misuse, abuse, neglect, lightning, power surges, other acts of nature, unauthorized product modification or repairs, or failure to follow the instructions outlined in the Setup Guide.

What we will do
We will repair or replace any defective parts within a reasonable amount of time and free of charge any time during the warranty period. After service, we will be responsible for shipping the product back to you at our expense.

What we ask from you
Please email for a Return Authorization number before returning any product for repair. Also please provide a phone number with your email. You will be responsible for shipping or transportation charges to us. We recommend that you keep the original shipping materials, as it is important that you package the product so that it will not be damaged during shipping. Audioengine cannot be responsible for any damages incurred during shipping due to poor packing, so please pack well and make sure to insure your shipment.

How to obtain Audioengine Warranty service
If you have any questions about your warranty coverage, need help, or you think you may need service, email the Audioengine Authorized Service Center at: support@audioengineusa.com. We will do everything we can to answer your questions and resolve any issues in 24 hours or sooner.

Exclusive Remedy
This Limited Warranty is fully transferable provided that the current owner furnishes the original proof of purchase. THE MAXIMUM LIABILITY OF AUDIOENGINE SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.